At Casdim Parfumerie, we work with only the most trusted international fragrance distributors which we know will never provide counterfeit products.

Furthermore, every item that arrives at our warehouse is carefully inspected to ensure authenticity and to check for potential defects on arrival. Our staff are trained to know the difference between authentic and counterfeit products to make this process as accurate as possible.

If you have any issues with your order and have already paid for it, please contact our support team at support@casdimparfumerie.com with your issue and we will be sure to get this fixed.

Please note that if your order has already been shipped, many issues cannot be rectified, however you are advised to still contact us so we can do the best we can to fix it.

We are constantly working with our suppliers to restock products.

If you are interested in purchasing an out of stock item, please click the "Notify Me" item on the product page. This helps us know to restock products with a high demand which we may not have thought of doing so urgently.

If you are interested in a product or brand that is not listed on our website, please contact our support team at support@casdimparfumerie.com so we can be notified of your wishes.

Please see our Returns Policy